Exterior of the Valor Medica building at 4477 Woodson Road, St. Louis.

Get Help

Who we can serve

Stated plainly, including the parts where the answer is no.

We can almost certainly help if…

  • You are a veteran in the St. Louis region, in any discharge status
  • You are experiencing homelessness, or are about to be
  • You are housed through Valor Villages
  • You are at risk of losing housing because of a health condition
  • You have a condition nobody has managed for years because your circumstances made it impossible
  • You have been turned away elsewhere because of active substance use

We are the wrong organization if…

  • You need emergency or trauma care — call 911
  • You are in immediate crisis — call or text 988, veterans press 1
  • You need inpatient psychiatric admission
  • You primarily need housing, food or case management — that is Valor Villages
  • You are looking for a prescriber to continue an opioid prescription. We reduce opioid burden; we are not a supply
  • You live outside the St. Louis region — we will help you find someone local, but we cannot follow through at distance

Things that do not disqualify you

People routinely rule themselves out for reasons that are not reasons. None of these affect whether we will assess you:

  • No insurance, no money, no ability to pay
  • No ID, no address, no phone
  • Active substance use
  • A discharge that was not honorable
  • Missed appointments somewhere else
  • Having been told you are “non-compliant”
  • Not being a veteran — veterans are our center, not our limit

Region

We serve the greater St. Louis region across both Missouri and Illinois. The administrative office is at 4477 Woodson Rd, Suite 210, St. Louis, MO 63134. Care is delivered at partner sites and in the community, not exclusively at that address.

Not sure which of these you are?

Then just ask. Describing your situation to us costs nothing and we will tell you honestly where you should go.

Who we serve

Veterans, people experiencing homelessness or housing instability, and residents of the Valor Villages programme. Families and caregivers of those groups can contact us on their behalf.

What is not required

  • Insurance. Coverage does not determine whether you are seen.
  • A fixed address, a working phone or identification. We help obtain the last of those.
  • A referral from another clinician.
  • Sobriety.
  • Proof of veteran status before a first appointment — documentation can follow.

Where we are not the right service

We are not an emergency service and we are not a substitute for one. We do not provide inpatient care, and we do not operate a pharmacy. Where somebody needs a level of care we cannot provide, the job is to get them to it rather than to hold on to them, and we will say so plainly rather than leaving it vague.