Get medical help · St. Louis
Get help
Start wherever you are. You do not need a referral, insurance, an address or a diagnosis to ask.
Right now — emergency
If you are in immediate danger, or thinking about harming yourself, call or text 988. Veterans press 1.
For a medical emergency, call 911.
Not an emergency — you need care
Tell us what is going on. We will be honest with you about whether we are the right people, and if we are not, we will say who is.
Find your route
What do you need?
What it costs
Charitable care through Valor Medica is provided without charge to the patient. We do not bill patients for it, and there is no application fee. Where you are eligible for VA or insurance coverage we will help you use it, because that stretches the donated money further — but inability to pay never determines whether you are seen.
How do I ask for help?
Contact us directly through the request form, ask a Valor Villages case manager to refer you, or have a clinician, shelter worker or family member contact us on your behalf. None of these is faster than the others and none requires you to have documentation ready.
What happens after I ask for help?
We aim to respond within two business days, and we will tell you plainly if what you have described needs faster attention than that. The first assessment is longer than a standard appointment because the point is to look at the whole situation rather than one complaint.
How do I know if I qualify?
Ask. Eligibility questions are answered quickly and there is no cost to asking. It is more common for somebody to assume they are ineligible than for them actually to be.
How much does care cost?
There is no charge to the people we serve. Where somebody has insurance or is eligible for Medicaid or VA benefits, we will help establish that because it makes care more sustainable, but coverage is not a condition of being seen and a lack of it does not change what you are offered.
Can I get care if I was turned away before?
Most people we see have been, somewhere. Being discharged from another service, having missed appointments, using substances, or having no documentation are all common and none of them disqualifies you here. Tell us what happened rather than working around it — it usually explains something clinically useful.
Frequently asked questions
Who qualifies for free clinic services?
You do not need a referral, insurance, an address or a diagnosis to ask. Being discharged from another service, having missed appointments, using substances or having no documentation does not disqualify you. If you are not sure you qualify, ask anyway: eligibility questions are answered quickly, asking costs nothing, and more people wrongly assume they are ineligible than actually are.
Can I see a doctor if I have no money?
Yes. Charitable care through Valor Medica is provided without charge to the patient. We do not bill patients for it and there is no application fee. If you are eligible for VA, Medicaid or insurance coverage we will help you set it up, because that stretches donated money further, but inability to pay never determines whether you are seen.
Does the VA help homeless veterans?
Valor Medica works alongside the VA. Our assessment and treatment are coordinated with the VA or community health partners, and if you are eligible for VA benefits we will help you establish them, because that makes care more sustainable. VA coverage is not a condition of being seen, and a lack of it does not change what you are offered.