Get Help
For referring providers
For clinicians, case managers, shelter staff and outreach workers.
Who to send us
Patients in the St. Louis region whose medical problems are being sustained by their circumstances — where the barrier is not clinical knowledge but continuity, transport, documentation or housing. Veterans especially, but not exclusively.
We are particularly useful for patients who have been discharged from other programs for non-attendance or active substance use, because neither is a disqualifier here.
What we need from you
- How to reach the patient — including a case manager, shelter or outreach worker if the patient has no phone
- Your working problem list and current medications
- Anything already tried, and how it went
- Whether housing is currently stable, and with whom
- Any safety concern we should know about before first contact
What you will get back
Acknowledgement within two business days, and a summary after the initial assessment where the patient consents to us sending you one. If we cannot take the patient, you will get a clear reason and a suggestion of who can — not silence.
What we cannot take
Emergency presentations, patients needing inpatient psychiatric admission, and requests to continue an existing opioid prescription. We reduce opioid burden and cannot serve as a continuation of supply.
Send a referral
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Prefer to talk to a person? Call (314) 000-0000 or email care@valormedica.org.
Clinician-to-clinician
If it is easier to just talk, call (314) 000-0000 and ask for the clinical team, or email care@valormedica.org.
Housing referrals
If the primary need is housing, food or case management, refer directly to Valor Villages — (314) 714-0902.